Shipping policy
Shipping Policy for Taco Eggplant Peach
Effective Date: August 21st, 2024
Thank you for choosing Taco Eggplant Peach for your at-home testing services. We strive to provide you with a seamless experience, and to ensure clarity regarding our shipping practices, we have outlined our shipping policy below.
1. Shipping Locations
We currently ship our at-home testing kits to the United States (excluding NY).
2. Processing Time
Orders are typically processed within 1 business day after payment is confirmed. Orders placed after 12 PM EST may be processed the next business day.
3. Shipping Methods
We offer the following shipping options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- Overnight Shipping: next business day
Shipping fees will vary based on the chosen method and delivery location. Full shipping costs will be calculated at checkout. Some orders qualify for free standard shipping.
4. Tracking Your Order
Once your order has shipped, you will receive an email confirmation with a tracking number to monitor your delivery. Please allow up to 24 hours for tracking information to be updated in the carrier's system.
5. Delays
While we strive to meet our shipping timelines, please be aware that shipping delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We appreciate your understanding and patience during these times.
6. International Shipping
At this time, we do not offer international shipping for our at-home testing kits. Please check back for updates to this policy in the future.
7. Damaged or Lost Items
If you receive a damaged kit or if your kit does not arrive within the estimated delivery time, please contact our customer service team at support@TacoEggplantPeach.com We will assist you in resolving the issue promptly.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at support@TacoEggplantPeach.com
Thank you for choosing Taco Eggplant Peach for your at-home testing services. We appreciate your trust in us to provide you with quality testing solutions.